It is too bad that most LHS are like that. The couple of guys that work in mine are cool, although I had to spend some serious time in there to get them to warm up to me... that and spend money of course. LOL The owner is a bit different, but once you get to know him, he is cool. The guy in charge of the track and RC car part of the store is really cool, although if you catch him when he is not in a good mood... or really busy, he can come off as not such a nice guy. Usually though he is a really nice guy and believe it or not.. even when he is busy will not sell you anything you don't need. He will always tell you what is junk, or at least what he thinks is not worth the money. He is also the guy that maintains and runs the track out back. I try as much as I can to support the LHS for that reason.... it is the only track within 30 miles of me and it just so happens to be about 10 minutes away too. LOL Anyway I have gone on way too long. It stinks you have to get treated that way when you walk into a store that sells things that are designed to be fun, and if they don't improve their customer service... they won't last long. Over the years I have learned to ignore the "know it all types" even at the track you always get the racer that thinks he knows it all... I just smile and nod and let it go in one ear and out the other.
Tom