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The Daily Rant Thread

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Usually I feel I don't have any useful input into the conversations, so I just like the posts instead, and all of you guys are great, so I like everyone's posts. Except when they say something dumb
I prefer it when you're around Luke, quit hiding. ;)
 
Usually I feel I don't have any useful input into the conversations, so I just like the posts instead, and all of you guys are great, so I like everyone's posts. Except when they say something dumb
Not having any useful input never stopped any of us from posting. The majority of mine are sarcastic in nature. I welcome everyone's input. Different perspectives are often pretty interesting.
 
Usually I feel I don't have any useful input into the conversations, so I just like the posts instead, and all of you guys are great, so I like everyone's posts. Except when they say something dumb
Not having any useful input never stopped any of us from posting. The majority of mine are sarcastic in nature. I welcome everyone's input. Different perspectives are often pretty interesting.
For the past few years, I'm on this rc forum typically discussing random, non-rc related stuff about 95% of the time.
 
I mean.... you will get more engagement posting what yer eating than look at this new rc part I got.....most of the time
True that! But often time, the food also leads into interesting discussions, and just members having fun razzing each others. Key word being: fun.
 
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a week or two before i remember coming across this service ticket where the person that filed it seemed a little angrier than most, resorting to name calling the support agents from some other company "useless", and said that they should all be fired, the whole 9 yards; i just thought "eh, just one of those people" and moved on

earlier today out of curiosity i decided to look at what that person said and noticed they filed another ticket demanding microsoft to fully refund them for "subpar service where all your employees did was pass around the ticket and pretend progress was being made" (or something along those lines), else they will "take legal actions and sue", supposedly because the people from that earlier ticket handled it poorly (and i mean they weren't totally wrong, they kept passing it to like 10 other people when they should've limited that number to avoid gaps in information, on top of all of them sounding like robots); but man that customer was FUMING, every one of their email was demanding support agents to fix their issue immediately because they paid top dollar for support

ok suppose you go ahead and sue microsoft anyway, and what if microsoft sues you BACK? and they win? are you gonna throw a tantrum like a baby? like all of their emails indicate thats what they were going to do, and microsoft literally doesn't care if they lose a single customer, they got like 10 other businesses ready to take your spot, you aren't that important to their bottom line

some people get waaaaaaaayyyy too angry at everything, i wonder how this guy hasn't gotten punched in the face irl yet
 
a week or two before i remember coming across this service ticket where the person that filed it seemed a little angrier than most, resorting to name calling the support agents from some other company "useless", and said that they should all be fired, the whole 9 yards; i just thought "eh, just one of those people" and moved on

earlier today out of curiosity i decided to look at what that person said and noticed they filed another ticket demanding microsoft to fully refund them for "subpar service where all your employees did was pass around the ticket and pretend progress was being made" (or something along those lines), else they will "take legal actions and sue", supposedly because the people from that earlier ticket handled it poorly (and i mean they weren't totally wrong, they kept passing it to like 10 other people when they should've limited that number to avoid gaps in information, on top of all of them sounding like robots); but man that customer was FUMING, every one of their email was demanding support agents to fix their issue immediately because they paid top dollar for support

ok suppose you go ahead and sue microsoft anyway, and what if microsoft sues you BACK? and they win? are you gonna throw a tantrum like a baby? like all of their emails indicate thats what they were going to do, and microsoft literally doesn't care if they lose a single customer, they got like 10 other businesses ready to take your spot, you aren't that important to their bottom line

some people get waaaaaaaayyyy too angry at everything, i wonder how this guy hasn't gotten punched in the face irl yet

The frustration is real, but how you handle it can make all of the difference in the world. Dealing with HP for support on one of our large printers, is a pain in the butt to say the least, but it doesn't get any better if you rant at them. That's why we come here! 🤣
 
a week or two before i remember coming across this service ticket where the person that filed it seemed a little angrier than most, resorting to name calling the support agents from some other company "useless", and said that they should all be fired, the whole 9 yards; i just thought "eh, just one of those people" and moved on

earlier today out of curiosity i decided to look at what that person said and noticed they filed another ticket demanding microsoft to fully refund them for "subpar service where all your employees did was pass around the ticket and pretend progress was being made" (or something along those lines), else they will "take legal actions and sue", supposedly because the people from that earlier ticket handled it poorly (and i mean they weren't totally wrong, they kept passing it to like 10 other people when they should've limited that number to avoid gaps in information, on top of all of them sounding like robots); but man that customer was FUMING, every one of their email was demanding support agents to fix their issue immediately because they paid top dollar for support
I'm fired up just reading this thread.

In all honesty.... I feel for the customer. I've been in their shoes way more times than I would like to admit both in my personal life and in my professional life. I've also spent several years in your shoes cleaning up lazy colleagues' messes. Was it a government or high-profile private client? If so, I have to assume Microsoft agreed to some SLAs which weren't being met.

Calling customer service these days for literally anything from healthcare to fixing a printer is a nightmare. You can call the same company 3 times over the course of a week to try and resolve the same issue and all it takes is speaking to the right person. The person who is actually competent and wants to do their job. I spent 7 years in an operations role taking calls from customers to resolve their issues. I had plenty of colleagues who opened tickets and passed the buck without even troubleshooting...without even trying. A couple years and a couple promotions later, some of those then colleagues worked for me. Notice the tense.
 
I'm fired up just reading this thread.

In all honesty.... I feel for the customer. I've been in their shoes way more times than I would like to admit both in my personal life and in my professional life. I've also spent several years in your shoes cleaning up lazy colleagues' messes. Was it a government or high-profile private client? If so, I have to assume Microsoft agreed to some SLAs which weren't being met.

Calling customer service these days for literally anything from healthcare to fixing a printer is a nightmare. You can call the same company 3 times over the course of a week to try and resolve the same issue and all it takes is speaking to the right person. The person who is actually competent and wants to do their job. I spent 7 years in an operations role taking calls from customers to resolve their issues. I had plenty of colleagues who opened tickets and passed the buck without even troubleshooting...without even trying. A couple years and a couple promotions later, some of those then colleagues worked for me. Notice the tense.
iirc not a customer client, not sure about the high profile part either (wasn't even a microsoft partner)

essentially the guy got ddos'ed and while they did purchase a mitigation plan from microsoft, they couldn't *see* who was attacking them so they could manually block
personally i think that customer's approach isn't "it", that'd cost too much time and effort and isn't good insurance against future attacks either, not to mention why manually do that when microsoft does have automated solutions that would be far better (such as firewalls), but at the same time the agents supporting that same customer kept passing around the ticket while barely noting down everything so it was an absolute mess

obviously i'm just another support agent so i'm in no position to talk, but i want to tell both support and the customer that they suck at their job LOL
 
Well, having to replace tires wasn't bad enough so my car is now demanding an even larger payment now. Had a rear brake pad come apart (Literally - pad came off backing plate!) last night and destroyed a rotor in maybe 15 miles. Same thing happened before on the other side. Calipers are fine, why are my brake pads breaking?
Life has me upside down right now and I don't have time to do it myself, but I had an appointment for an alignment today so guess what...
My $149 alignment turned into around $1100 with pads, rotors, and a fluid flush (I've been putting that off a while so now's the time).
Parts prices were high but not terrible, I just hate paying labor for stuff I can do!
 
I bought a Lenovo laptop a few years ago. I bought it at Staples.
This was one of the Lenovo laptops with the junk hinges. It was a common issue for Lenovo that year. Lucky me!

It was a problem from day 1.
I brought it back to Staples, they sent it to ASSurian for 2 weeks. They returned it, said nothing is wrong.
Thats funny because I showed the kid at the Staples what it did before they packaged it and sent it for repairs.

This happened 3 more times before Assurian said that the computer had been dropped and they would not repair it.

Staples told me that my brand new computer that I used for about 1 week of 'broken use' was not fixable and I was out of luck.

They were close... Thats when I went out of my mind and started YELLING 'THIS IS BULLSH!T!!! ...'
I SNAPPED! It wasn't pretty.
EVERYONE in that store heard from an unhappy customer that day.

I was leaving with a new computer or I was leaving in cuffs. Either way was fine.

Turns out, the manager saw it my way after all...
I still have my obsolete Windows10 replacement today.
Its in fine shape. Almost new still in fact. Never 'dropped' and still stored in the padded case I bought on day 1.

I did not drop, break or otherwise that POS. I don't go anywhere or use it for work...

Its the last Lenovo product I will EVER own.

I could care less if Lenovo feels a 'loss'. I feel better knowing they won't ever be a problem in our home again.

I do not shop at Staples any more either.
Not that my lifestyle requires many 'office goods' anyways.

Staples 10000% should have stepped in and fixed this and they did not.

I felt badly for the kid who was working the service counter tho. The ONE person at Staples who actually gave a sh!t.
He quit before I flipped out that day tho.

A manager got my heat not the 'good' service kid.

Sometimes loosing your sh!t gets the job done.
Clearly, being nice was not working.
 
Well, having to replace tires wasn't bad enough so my car is now demanding an even larger payment now. Had a rear brake pad come apart (Literally - pad came off backing plate!) last night and destroyed a rotor in maybe 15 miles. Same thing happened before on the other side. Calipers are fine, why are my brake pads breaking?
Life has me upside down right now and I don't have time to do it myself, but I had an appointment for an alignment today so guess what...
My $149 alignment turned into around $1100 with pads, rotors, and a fluid flush (I've been putting that off a while so now's the time).
Parts prices were high but not terrible, I just hate paying labor for stuff I can do!
Just wondering if you know that brand pads they are that came apart.
Do you tow or haul heavy gear often?
Off roading at all?
Lots of hills in your areas of travel?
How many miles before fail?

Not pointing blame, just asking if you use the brakes 'hard' and if the brand was good or budget or what...
 
Just adding to my story... ASSurian is a SHADY company. I have a refurbished phone from them. It has Assurian files on it that WERE NOT THERE before the phone left my possesion.

I said 'fix screen' not 'hack phone, scumbags'.

I was locked in because Staples had a contract with ASSurian.
Option 2 was to enjoy my strobing broken screen.

I was done with ASSurian BEFORE the computer was ever in my hands.
 
Just wondering if you know that brand pads they are that came apart.
Do you tow or haul heavy gear often?
Off roading at all?
Lots of hills in your areas of travel?
How many miles before fail?

Not pointing blame, just asking if you use the brakes 'hard' and if the brand was good or budget or what...
First time one came apart was OE, this time was Powerstop.
Haul heavy? LOL, it's a Cadillac ATS. There's barely room in the trunk for my mini-spare and a grocery bag!
Off roading? Hills? My road IS off-road and full of hills. You should see how bad it's washed out right now!
Mileage was 45xxx the first time, now 77xxx. Yeah, I'm hard on 'em, but pads comin apart like that is BS.
My last car was very similar in size and weight, both AWD. I was much harder on that car than this one. I replaced brakes on it I think 4 times in 135k, never had one come apart.
 
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