YES!
I ordered 62 bottles of testors paint from them. It came packaged in 4 plastic bags, about 15–16 bottles per bag. I received two bags that had spilled/broken paint bottles, and they gave me a really hard time about returning the order. They wanted me to pick through it all and clean up the bottles enough to see what colors needed to be replaced so they could send me just those bottles. I told them that I would send all the bottles back, and they could pick through it and do whatever, and then they could just resend the whole order back to me. Well, they wouldn't do that, so I told them that I just wanted to return the whole order for a refund then, since I was still well within the return period. I had to argue with them a couple different times over the course of about 24 hours to finally get a return shipping label from them, so I can send back the whole order. Never buying anything from them again.
Oh and the store wouldnt let me return the order either since I bought it from their website
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