It feels like I am a kindergartenor walking into a college level discussion, and basically I am when it comes to this.
sounds very frustrating sounds like pathetic customer service. There is something that I will share later that will not give you the answers that you are searching for, I will not bring any satisfaction or relieve to the situation. It would be nice to have truth in advertising and to have simple tech values available to the customer. It’s called customer service it’s called answering questions from customers. It’s a good thing according to business 101.
There is no reason why, you would think that for a low-voltage cut off to activate at one level for one battery at a different level for a different battery, unless the differences were absolutely minute, and then it would be acceptable I guess. However, there is such a wide variety of values when you tested these batteries when they were LVC …….there doesn’t seem to be any reason or rhyme to it.
It would be nice to be informed that low-voltage cut off on the low setting would shut down the rig at say 3.2, medium 3.5, high 3.8. And then, when you tested the batteries when they cut out, you found it to be pretty close to being the case across-the-board regardless of the battery. For me, at my level of involvement and electronics that would be simple enough for me and acceptable on my end. But that seems to be too difficult to relate, especially by people who do not know and don’t know who to contact to find out. .(referring to horizon hobby customer service by the way….)
On a side point with what slick interjected, it would be nice to have truth in advertising, remember back or before they had labels on food that were supposed to be somewhat accurate? I know it’s different but it would be really nice to know what really are the capacities of the batteries instead of what the manufacturer claims they are. Anyway my simple suggestion is this ……which doesn’t give you any answers or any closure…..
use a Lipo alarm, set it to where you want it and go from there……
maybe that is more reliable than the fIrma system…….. but then again maybe not…..
again, I know it doesn’t solve anything, doesn’t give you the answers you need or want or are asking for
For a company that tries so hard to advertise their big tech Firma equipment…… which comes at a price by the way as we all know,

they didnt do a good job answering a question that they should know the answer to
My two cents