Shipped damaged, but included replacement parts lol

[Relimar]

Ordered an 8x8 rolling chassis for a project from Aliexpress. Arrived with an impact mark on the outside of the package. Opened, frame rails are bent at the same location, so bad that one axle doesn't touch the ground.

Here's the kicker, they included replacement rails in the box. They new it was broken, couldnt be bothered to fix it, included repair parts and shipped it. Oh China..

 

[hood52]

At least they sent the replacement parts. Imagine if you had to send it back and wait for another. But that is a peepee move, sending you a damaged one. When they new about it.

 

[Relimar]

At least they sent the replacement parts. Imagine if you had to send it back and wait for another. But that is a peepee move, sending you a damaged one. When they new about it.

I know right! I'm annoyed and content at the same time. I was going to disassemble it anyway, and this way I dont have to wait for a replacement, customer service round and round etc, but like bro.. that's shady af

 

[Littlemotor]

That’s some BS… Unfortunatley not at all surprised coming from AE..

 

[Doom!]

Cool, I think? Glad they included the spares.

 

[Relimar]

Cool, I think? Glad they included the spares.

Where I am is basically the ref saying Penalties offset, repeat 1st down. Lol

 

[CertifiedMike]

You should have paid them with shredded money but included tape.

 

[Relimar]

lol.

Also, I knew the quality wasn't going to be stellar, but the diff housings are cast and bolted up to cnc'd parts to make an axle. The tolerances on the diff housings are awful. The diffs move 1.5mm laterally so the gears mesh whenever they feel like it. Replacing one of the two 7x14x3.5mm bearings with a 5mm thick one helped, but still chunky. Asked them to ship new pumpkins if they're offering to send me a carbon battery tray. Something to do