Wardo said:
Mah's do not give you torque.
Look at voltage as horsepower and MaH as the size of the fuel tank.
Ballistic my have some good product however at one point I ordered a battery from them and was hands down treated the absolute worst I have ever been treated by any company at any time. I refuse to do business with them and will spread the word of my experience with them whenever I get the chance.
Ballistic = their attitude to paying customers that have the gull to ask where their paid product is near 2 weeks after they say its been shipped. This was my first and only correspondence with them at that time.
EDIT
Just like everyone I tend to remember only the bad things.
Here is part of the original e-mail from Ballistic.
This is part of an e-mail they sent me after not answering e-mails or returning phone calls for 10 days after my order was placed and my money was taken.
“What more communication do you want??? Should I follow the postman around and call you every 15 minutes and let you know if the truck is on the road or if he stopped to take a piss???”
“We really don’t have the time to check each and every shipment (do you???) Do you track each of the 150 packages you ship every day for each of your customers and send them or call them with an update of "6:01pm scanned into terminal at phoenix airport” This is just ridiculous.... “
Here is a post on a public forum they made one week later. Again, I only sent them one e-mail asking for a tracking number.
FastEddy,
I'm not going to go over this again. You sure fail to tell people how you treated us in all of your emails you sent us. We gave you a refund of all you money plus some. We just got tired of dealing with you and your attitude after many times of explaining what was going on with your order. We even offered you some free product to help you out. You're just upset cause I put my foot down because of the nasty emails you sent us we refunded you all your money. Now you're out the kit and the free product.I guess if our customer service was as bad as you say we would of been out of business many years ago. You don't stay in the battery business for over 13 years treating customers bad.I'm the first one to admit we had problem but you will not listen when we explain why there was a problem and would not hear our apologies....
Here is the part I failed to remember.
Another post on the same public forum.
(sorry - it was not fasteddy but another person referring to the above that was banned not for expressing his opinion but for spamming it onto every category/topic on the traxxas boards)
For FastEddy: Ed - you are right it was rude and condenscending and totally inappropriate to send to anyone. Patrick fired the person responsible for sending that message but was man enough and had enough class not to humilate the person further by going on about it or blaming them for their lack of judgement. No post you made was ever in jeopardy of being deleted or getting you removed from the board as you spoke the truth without malicious intent. Just presenting your experience. Much as I would like it to go away it happened and has been a great learning experience for our company. I am truly sorry that you had to experience that and be treated that way. There is no excuse for it and no justification. Period. I publicly apologize here for it and again offer to make amends. I was unable to call you personally as the number I have for you says that no such person is there. I did not want to get into another email or public forum debate about this but it is here again so I will say it publicly... It was rude, obnoxious, lacking in dignity and appalling customer service for that email to have gone to you whether the person who sent it felt justified or not it is just plain wrong and you didnt deserve it. It is not our normal practice to respond to customers that way and will NEVER happen again.
We do have delays in shipping (which is getting better as we and our suppliers can better anticipate demand) and try to keep our customers informed as to what is expected and always give them the optioning of cancelling their order.
Ed, I am sorry that you had to experience this terrible event.
Ed has been more than reasonable and understanding although he received the brunt of customer service frustration through no fault of his own. He has never been mean or nasty or rude or malicious or anything of that sort towards our company (though him of anyone would have a right to be). He deserves our respect for the way he has handled the situation and we can only hope that all customers are as graceful and full of class as he has been over this entire situation.
Again, please accept our apologies, Ed,
I'm still not to sure what to think after reading this over 2 years later. I can only wonder what the other person they had me confused with was saying to them and what they had to say back.
Its funny how I forgot the 2nd half of this drama. Human nature I guess.
