att is trying to screw me

[moe7404]

last spring i made the mistake of ordering u-verse from ATT. i called the next day and canceled. now now they think i still owe
them money. i talked to them last week, and was told it would take 4 weeks to fix the trouble. what to do?

 

[alien13]

Wait four weeks, see what happens. If you have to call back, then ask for a supervisor. I've had uVerse for two two years now, and I love it. And the customer service has been great.

---------- Post added at 3:12 PM ---------- Previous post was at 3:11 PM ----------

Just curious, why did you cancel it the next day?

 

[hdrider281]

ATT Uverse is the Best... WAY better than cable or direct tv... I've had it going on almost 2 yrs... I've got everything att... tv, internet, cell, home security nd home phone... i pay them a small fortune each month and I'm sure they love customers like me... lol... but I'm happy with them

 

[frickenjoey]

The last time I had AT&T was before I moved back overseas. They wanted to charge me $600 for early termination fee for my two cellphones. I sent them copies of my orders three times and they kept getting lost. I could not email them they, they would only accept a faxed copy but they would never get it. It was a major pain to get it taken care of. I am in the never be a customer again boat

 

[olds97_lss]

I've had comcast for years... I think our bill is a little over $260 every month. Phone, internet, cable, 2 HD DVR's and a couple premium channels.

I wanted to try at&t in my area, but not available. Would also mean I'd have to step my remotes up a level to RF. I have 3 remotes as it is, one for me, my wife and the bedroom... all logitech 700's @ $120 a piece. Really don't want to dump that kind of dough again anyway.

Found out US Cellular has a nasty overage charge. $.49 for every 1M over 5G with $200 being the cap. I ran up to 11G a month ago. It's a work phone, but I got a call from the IT guy (phone hander outer guy) and he was displeased. Asked me to keep it below 5G a month. In my defense, he said it was unlimited when he gave me the phone. So I didn't pay much mind to it.

 

[moe7404]

i had a talk with my genus son he gave me how to take to ATT. ill give it a try.

 

[rak12]

an interesting notion about ATT uverse, if your uverse box is fed by coax instead a LAN, then the LAN can be used as a hardwire output for bluray,PC, game console etc. I think it's a design flaw in thier boxes and discovered it by "accident" in one my customers homes. (I install home theater). Me myself I have DirecTV for television and time warner for internet.