Makes you wonder about a company that limits things like that.
Reminds me of this warranty: my favorite part is in
red. Bent an a-arm to where it was unusable (after just a few runs) and boy they fought tooth and nail. I went to the owner and he kept saying 'Did you read the warranty'? (his exact words). I told him, "Uhm, I have that sh*t on TAPE." Ha ha. It's good to share this sort of information about companies as so many of you have stated in this thread. I support aftermarket companies that don't have all the fancy advertisements but do give incredible customer service like TBR, DE Racing, and M2C Racing.
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Warranty Terms and Restrictions: If you manage to break an RPM molded product under normal operating conditions(1), we will replace that part at no further cost to you(2). Normal operating conditions covers most types of driving conditions that an unmodified, stock R/C vehicle would normally encounter, including most normal bumps, jumps, and road hazards. RPM will not warranty a broken or damaged part if it has been modified in any way (or if the part breaks due to modifications elsewhere on the vehicle that directly affects the RPM part in question). This includes, but is not limited to, drilling, grinding, filing, etc., nor will we warranty any part that has been worn out through extended use and / or abuse. In addition, it is nearly impossible to crush an RPM part under normal operating conditions, therefore crush damage of any sort will not be covered.
Bending an RPM part until it can no longer function properly does not fall within warranty guidelines either. Please contact us in this situation. We may have a solution that can correct the problem without the item in question ever having to be sent in. Please use common sense to determine if the breakage was caused by a materials or workmanship issue. We take great pride in the engineering and craftsmanship that goes into each and every RPM part. Therefore, we take our customer service related issues just as seriously and we will do everything possible to resolve legitimate warranty related claims. RPM reserves the right to final judgment regarding all warranty issues. Every RPM part sent in for warranty review will be reviewed by a member of the RPM staff to determine whether or not the guidelines of the RPM warranty policy apply.
We test every part we build on a stock, unmodified vehicle. We can only guarantee the fit and performance of an RPM part based on the stock, unmodified vehicle. Any additional non-RPM parts or modifications made to your vehicle may affect the performance of any installed RPM products and can quite possibly void the RPM warranty. It is the responsibility of the vehicle's owner to determine whether or not additional non-RPM aftermarket items or physical modifications to the vehicle will affect the fit or performance of any RPM products installed.
i.e. Good luck with your claim. :cross-eyed: (I added this part)
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Regarding servos, I own most major 'brands' and best service I've received is for ProTek (Amain Hobbies). Haven't had any Savox issues so not dealt with them yet, but this is disappointing to read.
