ajames942
Hardcore RCTalk User
Must've been within warranty. My friend said it was literally one day over the warranty period. The kick is, you can make the restore discs, if you know how.
If the computer is newer than 2003, press F10 at startup when you first see the HP/Compaq logo. It should bring up the Recovery menu. Press Alt-D to get a prompt, and depending if you have a Card reader or not, you'll go to a partition (D: if you don't, H: if you do), enter a directory, and type a command. Then it's just click a button on the screen and follow instructions.
At least, that's according to HP's site.
Personally, I'm a huge fan of Norton Ghost coupled with a USB2.0 hard drive. That utility has saved my digital bacon more times than I care to think of.
Yeah, the computer was only a couple days old and he runined 3 or 4 brand new discs trying to make them. So it was under warranty.