Okay hold on let me take some pictures and load up the problems I was having and how I fixed them.
I figured out what the problem was. So, we also got the extra upgraded screen like the 250$ one and when I was plugging it in I needed to put new firmware on the printer to be able to use the new aftermarket screen and that disabled the stock screen so for about 3 hours last night, I was trouble shooting non stop and couldn't figure out what was wrong. I looked it up on youtube and it said something about the thermistor wires being shorted so I took that screw out and nothing was wrong with it so I put it back in and put the screw back. Turns out, I just needed to reload the factory firmware and boom. Issue solved. Before that, I was having a problem were when I would try and preheat PLA or any filament or try and heat the bed, it would shut the printer off and restart. The thing is, the printer came from Europe and over there they have 220V ac outlets as normal while we have 115V as normal. The switch to change the power intake had the 220V selection on. So, it wasn't getting enough power to heat the bed or hotend so as soon as I flipped the switch, it worked lol. Let me take some photos and it should be good to go!
I figured out what the problem was. So, we also got the extra upgraded screen like the 250$ one and when I was plugging it in I needed to put new firmware on the printer to be able to use the new aftermarket screen and that disabled the stock screen so for about 3 hours last night, I was trouble shooting non stop and couldn't figure out what was wrong. I looked it up on youtube and it said something about the thermistor wires being shorted so I took that screw out and nothing was wrong with it so I put it back in and put the screw back. Turns out, I just needed to reload the factory firmware and boom. Issue solved. Before that, I was having a problem were when I would try and preheat PLA or any filament or try and heat the bed, it would shut the printer off and restart. The thing is, the printer came from Europe and over there they have 220V ac outlets as normal while we have 115V as normal. The switch to change the power intake had the 220V selection on. So, it wasn't getting enough power to heat the bed or hotend so as soon as I flipped the switch, it worked lol. Let me take some photos and it should be good to go!