At the time, I worked for a company called TEKsystems that engineers and installs telecommunications switching equipment for carriers. That morning, and I'll remember this until the day I die, I was in my office reviewing some prints for a new installation to figure the bid amount and my assistant came in and told me that a plane had hit a building in NYC.
I pulled up cnn.com and all it had was a quick blurb about a plane hitting the WTC in NY. When I refreshed the screen, it now said something about a second plane hitting the WTC.
After that, my assistant, my recruiter and two of my account managers got into our conference room and watched the TV until about 3:00 pm, then I sent everyone home. We were all just too in shock to even think straight and my assistant, inparticular, looked pretty shook up over the whole ordeal. We watched both towers fall, then heard about the plane hitting the Pentagon and the one that crashed in PA.
Usually, I can't remember what I wear from one day to the next, but I will never forget I had my blue suit pants on, Cordovan shoes (with a high shine), light blue shirt with a darker blue print tie on that day. I have yet to wear that combination again because it always triggers my memory of watching the TV and seeing those souls jumping out the windows and seeing the towers collapse.
Within the next three days, I had one of my NYC crews taken off the project they were working on and deployed them to Ground Zero to help Verizon and the other carriers get their circuits back up.
Powerful images that day. Images I will never, ever be able to forget.