Traxxas TSM Reciver Firmware upadate fails

[cmu3rd]

My Traxxas link app is telling me I need an firmware upgrade to my TSM reciever. It completes stage 1 but fails on stage 2 about 90% through. I've retried a a half dozen times. Also the LED on the ESC is now blinking green and I can no longer connect my transmitter to the ESC. Has anyone had this problem? I suspect I need to call Traxxas but it is the 4th of July.

 

[tntpoof]

call traxxas .

 

[Trevinator]

https://www.reddit.com/r/Traxxas/comments/nsw2mg

 

[cmu3rd]

Thanks, I found that thread and tried the process as well as different app devices, and airplane mode. I called Traxxas and they are having me RMA the reciever. So I need to ship it to them so they can update the firmware. I guess I'll be out of commision for a couple of weeks.

 

[cmu3rd]

Well they sent me a brand new reviever in the package which I'm happy about. They had to know that is what they would be doing since this is a common problem. So why did they make me pay $10 for shipping for a bad part back to Traxxas that I'm sure they just throw away?