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New Era

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N

Nitro_Crash

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I am going to trash talk this aftermarket parts company for the monster trucks because of the following situation.

I happen to lose the screws from their skid plates and roll cage for my Revo while I was running my Revo. All I asked for are a few replacements along with the spacers that came with it. They replied back to me and wanted me to pay $17 total, 9 for the screws and $8 for shipping. I was thinking, WHAT?! Are they crazy?! I spent at least a couple hundred dollars in hop up parts from them, the least they can do is send me some screws which I can probably get elsewhere for a few cents each. Top it off the screws their heads strip out easy, compared to stainless steel screws. RIP OFF!!!!. I asked also for support on how long the screws were and they say refer to the Traxxas manual,(another stupid move) because the screws that support their parts are actually a bit longer. SHEESH
DONT BUY NEW ERA, their OVERALL SUPPORT IS CRAP!!!!!
 
Many of the aftermarket suppliers are that same way. Remember when you have metal to metal you should use some blue loctite to keep those screws in place. Either go to your LHS and get some stainless screws or check on-line with someone like Tony's Screws (high quality, best support) for a screw kit. I think Tony's Revo screw kit is about $25 and comes with about 300 pcs. Well worth it since you'll probably go through screws from time to time. Welcome, BTW.
 
Ya buy one of those screw kits Jet mentioned, it's a life saver. It's come in handy so many times, it's unreal. I got a kit for my Revo and my son's Emaxx. As for New Era...I really need a roll bar for my Revo :ponder2:
 
Well... I loved the one they made for the t-maxx. I've heard the roll bar is ok for the revo, but it has a tendency to bend the chassis because of how traxxas stamped it and where it mounts.

The stock roll bar absorbs impact... the New era rollbar transfers the impact directly to the chassis.
 
I had their skids and tank guard on my Savage and they were a great fit and tough as nails.
 
I'm not knockin their workmanship, just their customer service. You can't loctite plastic.
 
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