flm_savage
Hardcore RCTalk User
Supporter
Military Veteran
I was going to put this in my "coming back" thread but i think it deserves its own thread. This is the deal. I live rather far away from any lhs and i am looking at an easy hour and a half to get to one. Once i am in the area, there are 3 shops within 15 minutes of each other.
I left today and got the farthest one away at 10am. The shop was nice enough and they had an onroad and offroad track but the guy inside was in his 50's and only knew planes. He tried to help but never left behind the desk to show me where things were located or to even look if they had it. No biggie, i was hoping to buy some fuel, plugs, aro, wheel nuts, and other misc but they just didn't have it. I thanked him for his time and drove to the next shop. I have been to this place before but don't like going these because the guys can be pricks. The problem is that they carry everything i need. SO i walk in and stand in front of the counter where they have a fuel. The guy comes around and says. "Do you need something?" But he said it in a "you are wasting my time kind of way". The instant attitude just burns me up. I am a customer looking to support your business and just because you are the only dealer around doesn't give you the right to be a wanker. So i tell him the fuel i need and he gets it. Then he asks, "anything else"?. same attitude as before. I rattle off the rest of what i need and he gets it, charges my card, hands me my receipt and walks off.
Third and final shop i go to is one that i was at yesterday. I bought the wrong glow plugs so i was looking to just swap them out. I bring them in and tell them i need to swap these for some LC4's. I get "we don't carry those........" and he walks back to the truck he was working on. I said is there a substitute you would recommend? He points to the glow plug board and says "take your pick". I am already fired up from the other shop so i said to just give me 3 lc3's and i will give them to whoever buys the tmaxx.
All that to say i am done with lhs's. They can all file bankruptcy and go under as far as i am concerned if thats the service they offer. I know they have some good shops out there but i have only found one out of the 7 or 8 i have been to. I know people say we need the lhs to support the hobby but there is no way they are winning people over to the hobby if they treat them as if they don't need their business. More expensive, not helpful, and arrogrant. Thats the LHS definition around here.
I just had to get that off my chest.
I left today and got the farthest one away at 10am. The shop was nice enough and they had an onroad and offroad track but the guy inside was in his 50's and only knew planes. He tried to help but never left behind the desk to show me where things were located or to even look if they had it. No biggie, i was hoping to buy some fuel, plugs, aro, wheel nuts, and other misc but they just didn't have it. I thanked him for his time and drove to the next shop. I have been to this place before but don't like going these because the guys can be pricks. The problem is that they carry everything i need. SO i walk in and stand in front of the counter where they have a fuel. The guy comes around and says. "Do you need something?" But he said it in a "you are wasting my time kind of way". The instant attitude just burns me up. I am a customer looking to support your business and just because you are the only dealer around doesn't give you the right to be a wanker. So i tell him the fuel i need and he gets it. Then he asks, "anything else"?. same attitude as before. I rattle off the rest of what i need and he gets it, charges my card, hands me my receipt and walks off.
Third and final shop i go to is one that i was at yesterday. I bought the wrong glow plugs so i was looking to just swap them out. I bring them in and tell them i need to swap these for some LC4's. I get "we don't carry those........" and he walks back to the truck he was working on. I said is there a substitute you would recommend? He points to the glow plug board and says "take your pick". I am already fired up from the other shop so i said to just give me 3 lc3's and i will give them to whoever buys the tmaxx.
All that to say i am done with lhs's. They can all file bankruptcy and go under as far as i am concerned if thats the service they offer. I know they have some good shops out there but i have only found one out of the 7 or 8 i have been to. I know people say we need the lhs to support the hobby but there is no way they are winning people over to the hobby if they treat them as if they don't need their business. More expensive, not helpful, and arrogrant. Thats the LHS definition around here.
I just had to get that off my chest.