Craftsman Tools

[StrechM]

I own and use primarily Craftsman tools because they were hand me downs from my wife's deceaced grandfather. Several them date back to who knows when. If it clues you in the rolling chest was green before I repainted it Craftsman red. What's even better is that I broke a wrench and there was no question as to replacement. That wrench was probably 40 years old and I was not asked to supply a reciept.

 

[El Pirata]

I like the no Questions Asked policy. In and out with a new tool in 5 minutes.

 

[ZANDOR]

i use craftsman tools as well as matco,snapon.mac,cornwell,but as for craftsman I've never had any one at any location ask me for a receipt when returning a tool...

 

[newnitrofan]

Dude I used to wrench professionally so I can fully understand where NooP is coming from here. It is so friggin conveneint to have the snap on truck come around and just replace crap for you. It's just the hassle of being an actual end user that is the pain in the ass. When you are just a home end user Craftsman is the way to go. I don't see why I should pay $32.00/ wrench when I can buy the same wrench for nearly half and go to any damn state in the union and have it warrantied through sears. Just my two cents.

 

[gutterboy]

My friends uncle owns a diesel mechanics shop so I have no problem getting snap on to replace anything. The only thing is that I never had to replace a snap on tool yet. Also, I thought about getting some cornwells to try out, like zandor explained up top. How are they zandor, the cornwells that is.

 

[ZANDOR]

Originally posted by gutterboy
My friends uncle owns a diesel mechanics shop so I have no problem getting snap on to replace anything. The only thing is that I never had to replace a snap on tool yet. Also, I thought about getting some cornwells to try out, like zandor explained up top. How are they zandor, the cornwells that is.

never have broke one yet. and sometimes i try real hard 3 ft foot pipe on a 7/8 wrench didn't faze it one bit....

 

[newnitrofan]

There is nothing wrong with Cornwell at all. Matco Mac Snap on it was all the same for me honestly. No matter what they all proved the same function. I just believe for my particular use at the moment craftsman it is.

 

[El Pirata]

Originally posted by newnitrofan
Dude I used to wrench professionally so I can fully understand where NooP is coming from here. It is so friggin conveneint to have the snap on truck come around and just replace crap for you. It's just the hassle of being an actual end user that is the pain in the ass. When you are just a home end user Craftsman is the way to go. I don't see why I should pay $32.00/ wrench when I can buy the same wrench for nearly half and go to any damn state in the union and have it warrantied through sears. Just my two cents.

You pointed out something that I forgot about snap-on, they don't do home deliveries or exchanges to a ghetto area apartment.

 

[Nitro_Keebler]

Snapon make the best tools hands down. I've used them all when I worked in the shop, and the only thing that DIDNT break, bend or strip nuts on a regular basis were Snapon...


MAC were good, but overpriced for the lower quality you get. I like SK and Cornwell for their medium range pricing, but the dealers are hard to find.

We had a regular Snapon tool truck come by every week, so if something did break, we were able to get it fixed asap...or if there was that new $23498798 dollar ratchet out that you just HAD to have

Craftsman are good, but they are just too soft... I've broken almost every craftsman I've ever owned and just the hassle of having to go back to Sears is more than enough reason for me to buy Snapon

 

[NooP]

You guys dont get asked for recipts at sears? WTF! I am asked for a recipt everytime. Thats why I gave my craftsman to my dad.

--NooP

 

[El Pirata]

That's wierd, I've never been asked for a receipt. I must have brought in tools a half a dozen times broken, a great many from me mistreating them. You know like using plastic handled screwdrivers for hammers and so forth. Never asked a question just, "here's your replacement," or, "we no longer make that model but here's the upgraded version, have a nice day." Sears has never given me any type of crap about replacing tools.

 

[ZANDOR]

never asked allways just gave me a replacement tool. cut a dryed.only thing thy ask for is to sign a pieace of paper never read it just signed it and out the door i go

 

[El Pirata]

Wow, I never had to sign a paper nor was I asked to sign a paper. Maybe it's the large appearance, scared knuckles and nose that looks like it's been broken 3 times that says, "he's a bruiser, don't mess with," that makes them just do it the easy way and forget the paperwork.

 

[NooP]

This kinda upsets me. Way back when, they didnt ask for a recipt. About 2 or 3 years ago, they started asking me for recipts. I think I need to call sears CEO.

--NooP

 

[ZANDOR]

Originally posted by El Pirata
Wow, I never had to sign a paper nor was I asked to sign a paper. Maybe it's the large appearance, scared knuckles and nose that looks like it's been broken 3 times that says, "he's a bruiser, don't mess with," that makes them just do it the easy way and forget the paperwork.

well thats just at my local store no other store has done that to me.el you look like you could be my brother. when you look at peps on the street do they look away in a hurry. i get that all the time.............bhoooooooooooo

 

[El Pirata]

Originally posted by NooP
This kinda upsets me. Way back when, they didnt ask for a recipt. About 2 or 3 years ago, they started asking me for recipts. I think I need to call sears CEO.

--NooP

Squeeky wheel will get you greasing...

 

[hdstn]

When I was wrenching for a living Sears "used" to be hassle free but the past few years I have found them to be very stingy about replacements. I've even had them refuse to replace a few things. Snap-on makes nice stuff but the Craftsman pro series is pretty equal and much less. For ratchets, S-K. IMHO hands down the best, especially their 1/4 ones. Just tough to find a dealer

 

[bill61]

Nitro_Keebler says it all, I have never had to replace a broken S-K or Snap-On. That is the point. If you get a quality tool you probably won't have to get replacements, if you do it will be a lot less often! Crapsman tools are soft, they round off nuts and bolts, their screwdriver tips bend their wrenches flex etc etc etc.......
A guarantee is meaningless if the tool breaks in the middle of a job and you have to drop everything and go to the store and get a replacement, not to mention if you have to dig up a receipt.

 

[El Pirata]

Originally posted by bill61
Nitro_Keebler says it all, I have never had to replace a broken S-K or Snap-On. That is the point. If you get a quality tool you probably won't have to get replacements, if you do it will be a lot less often! Crapsman tools are soft, they round off nuts and bolts, their screwdriver tips bend their wrenches flex etc etc etc.......
A guarantee is meaningless if the tool breaks in the middle of a job and you have to drop everything and go to the store and get a replacement, not to mention if you have to dig up a receipt.

I've never had Craftsman ruin any nuts or bolts in 20 years of using them. Wait, I have had them ruins bolts by breaking them off as a result of me over torquing them, I never quite figured out where a 1/4 turn before they break was. The craftsman tools I have broken were 99% through misuse on my part but I have broken snap on tools the same way too.

[glow=red]Either way here, we are men and will stand behind our preference in tools til death do us part.... [/glow]

 

[NooP]

Either way here, we are men and will stand behind our preference in tools til death do us part....

I think that just about sums it up. I once worked with a guy who ended up divorcing his wife over his tools. Maybe it wasn't so much his tools, but how much he was spending on it.

--NooP