X box 360 troubles

[Jacks9930]

Has anyone ever had the error code C101A3EE come up when buying a movie of the X Box 360?

Everywhere I look said it is a improper regional location and I get the same run around to the solution.

I have checked and made sure my location was correct in every location.

I have also been buying movies for about a year with out a problem until the other day.

 

[davidac49]

I would call 1-800-4-myxbox (I believe that's the number from memory) I had the same problem a while back I don't believe it was the same error code but I couldn't buy movies or watch Netflix and gave them a call and got it sorted out. Apparently there was a problem with the payment for gold membership. It didn't say on the Xbox I was a silver member but it still wouldn't let me purchase or for anything member related.

 

[Jacks9930]

Thanks for the help. I called the number and spent 2hrs on the phone which was no help. The guy said I had an American IP address which was not correct ( I checked).

It sounds like they don't have a clue

 

[hamz9561]

Thanks for the help. I called the number and spent 2hrs on the phone which was no help. The guy said I had an American IP address which was not correct ( I checked).

It sounds like they don't have a clue

Probably not. He may be looking at the internal IP address that your router assigns on your internal network. Give them a call back and try to talk to a second or third level tech. Most of the first level techs barely know how to answer their phone, unfortunately.

 

[synnyzter]

Did you buy your Xbox used on eBay?

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---------- Post added at 9:03 PM ---------- Previous post was at 9:02 PM ----------

Oh also where do you live?

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---------- Post added at 9:07 PM ---------- Previous post was at 9:03 PM ----------

Anyhow before you even answer it sounds like you are using perhaps a friends Xbox account that does not live in your country... it could also be from creating your account in a country, moving to another, both will cause this.

Also be aware some digital media is simply just not available in all countries, don't ask why it just is...

Are you using zune?

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[Jacks9930]

Did you buy your Xbox used on eBay?

Sent from my SCH-I500 using Tapatalk 2

---------- Post added at 9:03 PM ---------- Previous post was at 9:02 PM ----------

Oh also where do you live?

Sent from my SCH-I500 using Tapatalk 2

---------- Post added at 9:07 PM ---------- Previous post was at 9:03 PM ----------

Anyhow before you even answer it sounds like you are using perhaps a friends Xbox account that does not live in your country... it could also be from creating your account in a country, moving to another, both will cause this.

Also be aware some digital media is simply just not available in all countries, don't ask why it just is...

Are you using zune?

Sent from my SCH-I500 using Tapatalk 2

I got it new and have been buying movies for over a year.

 

[synnyzter]

Are you using a different live account? Have you moved? Are you getting movies through zune?

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