gmail problem for my mom

[slowngreen]

She can email people like normal but alot of the people she emails, if she attaches photos, the email gets "rejected" by the recipients email. Happens fairly often. I've sent the same email with pictures to the same people without troubles. Anythoughts? She's running windows 7 and I'm on vista if that makes any difference.

 

[HPIguy]

What AV is she running? It's possible it's scanning outbound and picking off the attachments. Try disabling it and try it then.

 

[slowngreen]

Av????

 

[HPIguy]

Anti Virus

 

[slowngreen]

Oh....Just have microsoft essencials on it.

 

[HPIguy]

I just re-read your post, and you said it is rejected by the recipients email. Are you running AV of any kind? If so, that may be the issue is that she isn't running a true AV and recipient's client doesn't trust it. I know if my little sister sends me an email, my gmail will show where it has been scanned as safe by her AV software, so my Gmail accepts it without question.


Do all the recipients have anything in common, such as the same email hosting, or the same ISP?

 

[slowngreen]

Hmm good question but I dont think they have anything in common like that. I can send them and all I run is the microsoft essenctials too....hmmmm

 

[FrostByte25]

Maybe the file attachments are to large for the recipients inbox which in turn would reject the email...You should get the email back from "mailer daemon" and it should tell you why it was rejected..

FrostY

 

[slowngreen]

^^^ahhh good call, I'll check that and give the pics a resize then try. Thanks.

 

[flm_savage]

Maybe the file attachments are to large for the recipients inbox which in turn would reject the email...You should get the email back from "mailer daemon" and it should tell you why it was rejected..

FrostY

agreed.

 

[slowngreen]

Thats what it turned out to be. Any good easy ways to resize pics after uploading them in bulk?

 

[FrostByte25]

I dont know of anyways to resize pics after they have been uploaded... I've always resized them then emailed/uploaded them... Goto www.fotosizer.com to download a free batch photo resizer.. Its pretty easy to use and straight forward.

Glad I could help.

FrostY