Customer Service

[Fboylstein]

Seems like poor customer service is the trend these days. It’s refreshing when when a company(s) go the extra step. I have to give thumbs up to Amain and Bocca Bearings for a couple recent transactions. I feel they went above and beyond. Thank you!

 

[500 Mike]

Seems like poor customer service is the trend these days. It’s refreshing when when a company(s) go the extra step. I have to give thumbs up to Amain and Bocca Bearings for a couple recent transactions. I feel they went above and beyond. Thank you!

I agree 100% with you on AMain. I needed a front center dogbone for my Losi truggy awhile back. I ordered the correct part number from Horizon Hobby. Turned out to be incorrect. Too short. I measured the old bent part, started a chat with Amain support. They ran around their warehouse, measuring dogbones until they found the right one as Horizon has the wrong part number listed for it. I couldn’t believe it. Amain earned my business for the foreseeable future due to that service.

I agree with you though, good service is practically nonexistent these days.

 

[Fboylstein]

I agree 100% with you on AMain. I needed a front center dogbone for my Losi truggy awhile back. I ordered the correct part number from Horizon Hobby. Turned out to be incorrect. Too short. I measured the old bent part, started a chat with Amain support. They ran around their warehouse, measuring dogbones until they found the right one as Horizon has the wrong part number listed for it. I couldn’t believe it. Amain earned my business for the foreseeable future due to that service.

I agree with you though, good service is practically nonexistent these days.

I agree 100% with you on AMain. I needed a front center dogbone for my Losi truggy awhile back. I ordered the correct part number from Horizon Hobby. Turned out to be incorrect. Too short. I measured the old bent part, started a chat with Amain support. They ran around their warehouse, measuring dogbones until they found the right one as Horizon has the wrong part number listed for it. I couldn’t believe it. Amain earned my business for the foreseeable future due to that service.

I agree with you though, good service is practically nonexistent these days.

Nice to hear!!!!