Cvec Pipe

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RGfarm racing

Guest
I have a CVEC Pipe and I lost one of the stingers the other day. I call them and Guess what They sent me two new ones Free of charge:banana: :banana: I just thought I would post this and let you guys know that CVEC has great customer support. :D
 
R

RGfarm racing

Guest
matts6887 hay I must have read your mind dude:D Thats just what I did the red loctite :banana: I have the rear system also and they sent me a couple of clamps and a pacage of the blue plastic couplers to!!! And all I told them was what I had and that I lost the stinger:D I like it:banana: :banana:
 

Easy-MAXX

RCNT Addict
Messages
632
RC Driving Style
well there free publicity scheme is working well;) i have 2 cvecs myself and love them to bits,with the nj header they are so grunty that people tend to ask what i`m running,one guy with a .21 asked which .21 i was using,he was shocked to find it is a .15:D
 

Bronco

RCNT Member
Messages
36
RC Driving Style
ok heres a little tip ... if you put a rubber o ring between stinger and pipe should help with the falling out problem .. i have a ctec pipe which is basically the same as the cvec and that seem to have cured the problem for me .. hope this helps
 

Easy-MAXX

RCNT Addict
Messages
632
RC Driving Style
or smart thinking in the advertising dept.
it is cool to be treated like you are a valued customer.
 

Fett

RCNT Talkaholic
Messages
233
RC Driving Style
I have never had a problem with the Stingers on my CVEC. Is this something that happens often?
 
R

RGfarm racing

Guest
Smart thinking in the advertising dept or free publicity scheme is working well!!!! I dont really care I just like the responce:banana: No guesstions No hasseles just Great service:banana: :banana:
 

Fett

RCNT Talkaholic
Messages
233
RC Driving Style
It's good to find companies like that. Customer Service is a rare commodity these days!
 

Fett

RCNT Talkaholic
Messages
233
RC Driving Style
Yea, it means so much. I have a story about going to three stores last week looking for a belt sander. I finally ended up buying the exact same sander for $10.00 more at a place that was just so decent to me. It was money well spent!
 
R

RGfarm racing

Guest
The only problem is you dont know what kind of coustomer service they have untill you need it:mad: And then its usally to late:mad: Thats why I thought I'd post it here :D Anyone else Know of a company with outstanding service like this I hope they post it so we all know who to deal with in the future:D
 

Fett

RCNT Talkaholic
Messages
233
RC Driving Style
Good point. Reading these forums is sometimes the ONLY way to gather good info on companies.
 

Easy-MAXX

RCNT Addict
Messages
632
RC Driving Style
do you tend to go back to the lhs you get stuff from,or straight to the maker of the product.
 
R

RGfarm racing

Guest
usually I go to the manufacturer they usually have the best Idea on how to hanlde the problem. Somtimes they will tell you to take it back to were you got it. but I will check with them first:D
 
R

RGfarm racing

Guest
Yeepers I agree but if ya must ya must:D All though I have never had to send one back Yet (knock on my wooden head):D
 

Easy-MAXX

RCNT Addict
Messages
632
RC Driving Style
matts forget you had the fantom,it was just a dodgy stock trx.it is not worth the aggro or torment.
 
R

RGfarm racing

Guest
I couldnt agree more Easy-MAXX. it wasn't really a Fantom just an old trx that looked like a fantom.:D
 

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