Cvec Pipe

[RGfarm racing]

I have a CVEC Pipe and I lost one of the stingers the other day. I call them and Guess what They sent me two new ones Free of charge I just thought I would post this and let you guys know that CVEC has great customer support.

 

[RGfarm racing]

matts6887 hay I must have read your mind dude Thats just what I did the red loctite I have the rear system also and they sent me a couple of clamps and a pacage of the blue plastic couplers to!!! And all I told them was what I had and that I lost the stinger I like it

 

[Easy-MAXX]

well there free publicity scheme is working well i have 2 cvecs myself and love them to bits,with the nj header they are so grunty that people tend to ask what i`m running,one guy with a .21 asked which .21 i was using,he was shocked to find it is a .15

 

[Bronco]

ok heres a little tip ... if you put a rubber o ring between stinger and pipe should help with the falling out problem .. i have a ctec pipe which is basically the same as the cvec and that seem to have cured the problem for me .. hope this helps

 

[berra85]

Now thats what i call customer service!

 

[Easy-MAXX]

or smart thinking in the advertising dept.
it is cool to be treated like you are a valued customer.

 

[Fett]

I have never had a problem with the Stingers on my CVEC. Is this something that happens often?

 

[Easy-MAXX]

not to me or my posse,it must be luck on the part of the guy who gets one.

 

[RGfarm racing]

Smart thinking in the advertising dept or free publicity scheme is working well!!!! I dont really care I just like the responce No guesstions No hasseles just Great service

 

[Fett]

It's good to find companies like that. Customer Service is a rare commodity these days!

 

[RGfarm racing]

matts6887 you hit the nail right on the head !!!!!!!!!

 

[Fett]

Yea, it means so much. I have a story about going to three stores last week looking for a belt sander. I finally ended up buying the exact same sander for $10.00 more at a place that was just so decent to me. It was money well spent!

 

[RGfarm racing]

The only problem is you dont know what kind of coustomer service they have untill you need it And then its usally to late Thats why I thought I'd post it here Anyone else Know of a company with outstanding service like this I hope they post it so we all know who to deal with in the future

 

[Fett]

Good point. Reading these forums is sometimes the ONLY way to gather good info on companies.

 

[Easy-MAXX]

do you tend to go back to the lhs you get stuff from,or straight to the maker of the product.

 

[RGfarm racing]

usually I go to the manufacturer they usually have the best Idea on how to hanlde the problem. Somtimes they will tell you to take it back to were you got it. but I will check with them first

 

[RGfarm racing]

Yeepers I agree but if ya must ya must All though I have never had to send one back Yet (knock on my wooden head)

 

[Easy-MAXX]

matts forget you had the fantom,it was just a dodgy stock trx.it is not worth the aggro or torment.

 

[RGfarm racing]

I couldnt agree more Easy-MAXX. it wasn't really a Fantom just an old trx that looked like a fantom.

 

[Easy-MAXX]

well that has Matts out voted so we win