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Cvec Pipe

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RGfarm racing

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I have a CVEC Pipe and I lost one of the stingers the other day. I call them and Guess what They sent me two new ones Free of charge:banana: :banana: I just thought I would post this and let you guys know that CVEC has great customer support. :D
 
R

RGfarm racing

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matts6887 hay I must have read your mind dude:D Thats just what I did the red loctite :banana: I have the rear system also and they sent me a couple of clamps and a pacage of the blue plastic couplers to!!! And all I told them was what I had and that I lost the stinger:D I like it:banana: :banana:
 

Easy-MAXX

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well there free publicity scheme is working well;) i have 2 cvecs myself and love them to bits,with the nj header they are so grunty that people tend to ask what i`m running,one guy with a .21 asked which .21 i was using,he was shocked to find it is a .15:D
 

Bronco

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ok heres a little tip ... if you put a rubber o ring between stinger and pipe should help with the falling out problem .. i have a ctec pipe which is basically the same as the cvec and that seem to have cured the problem for me .. hope this helps
 

berra85

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Now thats what i call customer service!:banana:
 

Easy-MAXX

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or smart thinking in the advertising dept.
it is cool to be treated like you are a valued customer.
 

Fett

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I have never had a problem with the Stingers on my CVEC. Is this something that happens often?
 

Easy-MAXX

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not to me or my posse,it must be luck on the part of the guy who gets one.
 
R

RGfarm racing

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Smart thinking in the advertising dept or free publicity scheme is working well!!!! I dont really care I just like the responce:banana: No guesstions No hasseles just Great service:banana: :banana:
 

Fett

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It's good to find companies like that. Customer Service is a rare commodity these days!
 

Fett

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Yea, it means so much. I have a story about going to three stores last week looking for a belt sander. I finally ended up buying the exact same sander for $10.00 more at a place that was just so decent to me. It was money well spent!
 
R

RGfarm racing

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The only problem is you dont know what kind of coustomer service they have untill you need it:mad: And then its usally to late:mad: Thats why I thought I'd post it here :D Anyone else Know of a company with outstanding service like this I hope they post it so we all know who to deal with in the future:D
 

Fett

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Good point. Reading these forums is sometimes the ONLY way to gather good info on companies.
 

Easy-MAXX

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do you tend to go back to the lhs you get stuff from,or straight to the maker of the product.
 
R

RGfarm racing

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usually I go to the manufacturer they usually have the best Idea on how to hanlde the problem. Somtimes they will tell you to take it back to were you got it. but I will check with them first:D
 
R

RGfarm racing

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Yeepers I agree but if ya must ya must:D All though I have never had to send one back Yet (knock on my wooden head):D
 

Easy-MAXX

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matts forget you had the fantom,it was just a dodgy stock trx.it is not worth the aggro or torment.
 
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RGfarm racing

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I couldnt agree more Easy-MAXX. it wasn't really a Fantom just an old trx that looked like a fantom.:D
 

Easy-MAXX

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well that has Matts out voted so we win;)
 
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