I have Any DVD HD, Clone CD and Clone DVD, all grandfathered in free for life. Excellent programs.
You used to be able to buy them outright, now you pay a licensing fee annually.
Call iTunes support. I've had some unusual issues that they have spent hours with. They even connect you to a personal tech who might even call you back the next day to make sure all is well.
Their opening menu sucks so if you get some newbie who tells you how much you'll be charged since you...